The NSW Sexual Violence Helpline offers 24/7 trauma-specialist counselling and practical support.
We know that sexual violence can impact lots of different parts of your life.
Sexual violence can be hard to talk about, even with those closest to you. You might be feeling confused, scared, or angry. Our counsellors can talk to you about what has happened or what is happening right now. Even if you are unsure about what to say, they can support you to work out what might be helpful, including what might the next steps be. You do not have to give graphic details of the violence to get support.
Sexual violence can have profound effects on your physical health, mental wellbeing, and sense of safety. You may experience physical injuries, sleep disturbances, anxiety, depression, or changes in your relationships with others. These impacts are common responses to trauma.
Our counsellors can help you develop strategies for managing impacts and to support your recovery.
Sexual violence is any sexual activity that happens where consent is not freely given or obtained, is withdrawn or the person is unable to consent due to their age or other factors. Sexual violence occurs any time a person is forced, coerced or manipulated into any sexual activity.
Such activity can be sexualised touching, sexual abuse, sexual assault, rape, sexual harassment and intimidation, and forced or coerced watching or engaging in pornography.
Sexual violence can be non-physical and include unwanted sexualised comments, intrusive sexualised questions or harassment of a sexual nature. Forms of modern slavery, such as forced marriage, servitude or trafficking in persons may involve sexual violence.
What is Consent?
Consent can be broadly defined as a person freely and voluntarily agreeing to participate in an interaction. Consent must be ‘informed’, this refers to the need for a person to understand what they are consenting to, with nothing preventing them from providing their consent or changing their mind.
Remember: If something doesn’t feel right, or if past experiences are troubling you, trust your feelings. We’re here to listen and help.
Everyone's experience and recovery journey are different.
We believe you, and we're here to support you. You are not alone.
A trauma-specialist counsellor will answer your call.
If we can’t answer immediately and you can’t wait, leave a voicemail if safe to do so. A counsellor will call you back from a private number. They won’t identify themselves or our service to anyone else until we confirm we’re speaking with you.
Your safety and wellbeing come first. The counsellor will listen to you what has happened, what you need, and offer appropriate support. They can give you information about reporting options and your rights, but you decide what’s right for you. The counsellor will explain confidentiality limits, which are detailed in our privacy policy.
Our counsellors are experienced professionals who reflect and understand the diversity of the community. They work together as a team. You may speak with different counsellor each time you call.
The counsellor will create a confidential record after each call, so you won’t need to repeat your story. This also helps our team share important information about your needs and goals. This is also a legal requirement, and you may be able to access your record for legal support if you provide your details.
The counsellor will ask you questions about who you are – your gender, sexuality and cultural background, this helps us provide tailored support, but you don’t have to answer these questions.
Our counsellors use trauma-informed approaches. They will following your lead on topics that you want to discuss and pace.
The counsellor may talk to you about:
Our counsellor will listen without judging. You will be believed.
The Helpline is a safe space for you to talk. Here’s what you should know:
The Helpline provides free support for anyone impacted by sexual violence. This includes victim-survivors, supporters, and professionals, regardless of circumstances.
Our counsellors can provide:
If you’re considering legal action, we can provide:
*please note counsellors are unable to provide legal advice
The decision is always yours. We’re here to provide information and counselling support for you, whatever you choose.
The Helpline is available for family, friends, carers and community members. Here’s how we can help you:
The Helpline supports frontline workers with expert advice on responding to sexual violence and providing quality care. We also offer trauma-specialist counselling to help workers manage the impacts of trauma.
Our counsellors can provide:
For clients we offer waitlist support, coverage during staff leave, or coordinated support between sessions.
This section includes information about options for next steps that might be helpful for you, including how to access hospital medical care and evidence collection, our advocacy work, and anonymous police reporting.